Communication with customers

A: Hello, Can you help us to design the label if we only have a simple idea?

B: Dear, yes, we have professional designer who can help to design your label according to your idea for free.

 

A: Well ,if we only have a picture, can you help to make original file according to our picture?

B: Yes, we can help to transfer the picture into original file to reach printing level;

 

A:Which shipping partner is available?

B: DHL, UPS, TNT, FEDEX, EMS are okay. Which shiping cost is cheaper and speed is good, i will suggestion to you. 3-7 days reach to most areas around the world.

           

A: If we find some labels loss or broken, how should we do?

B: Email us at sales@5tpacking.com or leave a message to us online, we will reply you the solution within one working day.

A:Great, TKS. Do it.